Privacy Policy
Last updated July 7, 2026.
At SalesChannelHub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our multi-channel e-commerce management platform.
Information We Collect
Personal Information
When you create an account, we collect information such as your name, email address, company name, and payment details. This information is essential for providing our services and processing transactions.
Business Data
We collect data related to your e-commerce operations, including product information, inventory levels, order details, customer data, and sales analytics. This data is stored in secure, isolated tenant databases.
Usage Data
We automatically collect information about how you interact with our platform, including login times, feature usage, and performance metrics. This helps us improve our services and provide better support.
How We Use Your Information
- Provide and maintain our multi-channel management services
- Process transactions and manage billing
- Offer customer support and technical assistance
- Improve our platform and develop new features
- Send important service notifications and updates
- Analyze usage patterns to optimize performance
- Comply with legal obligations
Data Security
We implement industry-standard security measures including encryption, regular security audits, and secure data centers. Your business data is stored in isolated tenant databases with role-based access controls and comprehensive audit logging.
Data Sharing
We do not sell or rent your personal information. We only share data with trusted third-party service providers necessary for our operations, such as payment processors and hosting services, under strict confidentiality agreements.
Your Rights
You have the right to access, update, or delete your personal information. You can export your business data at any time. Upon account termination, we will delete your data in accordance with our data retention policies.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. Your continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or through our contact form.
Questions about this policy?
If anything here is unclear, ask. A real person will answer — not a form-letter reply.