Terms of Service

Welcome to SalesChannelHub. These Terms of Service ("Terms") govern your use of our multi-channel e-commerce management platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account and using SalesChannelHub, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions referenced herein.

2. Description of Service

SalesChannelHub is a multi-channel e-commerce management platform that allows sellers to synchronize inventory, manage orders, and analyze performance across various online marketplaces and sales channels.

3. Account Registration and Security

• You must provide accurate and complete information when registering
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to use our services

4. Subscription Plans and Billing

We offer various subscription plans with different features and usage limits. You agree to pay all fees associated with your chosen plan. Billing occurs on a recurring basis (monthly or annually) unless you cancel your subscription.

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

• Violate any applicable laws or regulations
• Use the service for fraudulent or deceptive practices
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Upload malicious code or harmful content

6. Data and Intellectual Property

You retain ownership of your business data and content. We grant you a limited, non-exclusive license to use our platform and services. SalesChannelHub and its original content, features, and functionality are owned by us and protected by intellectual property laws.

7. Third-Party Integrations

Our service integrates with third-party platforms and marketplaces. These integrations are subject to the terms and conditions of the respective third parties. We are not responsible for the availability, functionality, or policies of third-party services.

8. Service Availability and Performance

We strive to maintain high service availability, but we do not guarantee uninterrupted access. We may experience downtime for maintenance, updates, or technical issues. We are not liable for any losses resulting from service interruptions.

9. Limitation of Liability

To the fullest extent permitted by law, SalesChannelHub shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the fees paid by you in the preceding three months.

10. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate your account for violation of these Terms, non-payment, or any other reason at our sole discretion. Upon termination, your right to use the service immediately ceases.

11. Changes to Terms

We may modify these Terms from time to time. We will notify you of any significant changes by email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated Terms.

12. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. This agreement is governed by the laws of the State of California.

13. Contact Information

If you have questions about these Terms of Service, please contact us at [email protected] or through our contact form.