Add a customer address

Open the customer, click Add Address in the Addresses panel, set the type and fill in the required fields.

A customer can hold several addresses, such as separate billing and shipping locations or branch stores. Add them from the Addresses panel on the customer record so they're ready when you create an order.

How do I add one?

1. Open the customer and find the Addresses panel.
2. Click Add Address.
3. Choose an Address Type: Both (Billing & Shipping), Billing Only or Shipping Only.
4. Fill in the name, Address Line 1, City, Postal Code and two-letter Country Code (the required fields), plus any optional lines and phone.
5. Tick Set as default address if this should be the preferred one for its type.
6. Click Add Address.

What happens to the old default?

Setting a new address as default clears the default flag from the previous address of the same type, so two addresses never compete to be the default.

Tip. The country field here wants the two-letter code (US, CA, GB), not the full name — unlike the Country dropdown on the create form.