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Knowledge base Sales Channels & Integrations Read the sync logs Sales Channels & Integrations
LIVE UPDATED · 12 JUN 2026 · 1 MIN READ

Read the sync logs

The Logs page lists every sync run for a connection with its entity, direction, status and counts, and you can filter the list.

The sync logs are your audit trail for a connection: every push and pull, when it ran, how long it took, and how many records it touched. Open them from Logs on the connection's row.

The sync logs table with stat cards and filters

How do I read the logs?

  • The four cards at the top show Total Syncs, Successful, Failed and In Progress at a glance.
  • Each row shows the Entity, the Direction (Push or Pull), the Status, item counts, when it Started, the Duration, and any error.
  • Item counts use shorthand: + created, ~ updated, - failed.

How do I narrow the list?

  1. Set the All Entities, All Directions and All Statuses dropdowns.
  2. Click Filter to apply them. Click a row to open its full details.

Tip. While a sync is still running, this page refreshes on its own, so you can watch progress without reloading.

Common questions

What do the +, ~ and - symbols in the item counts mean?

+ is records created, ~ is records updated, and - is records that failed. They give you the shape of a run at a glance.

Do I need to reload to see a sync finish?

No. While a sync is In Progress, the Logs page refreshes on its own so you can watch it complete.

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