Skip to main content
Knowledge base Customers Create a price tier Customers
LIVE UPDATED · 13 JUN 2026 · 1 MIN READ

Create a price tier

Go to Settings → Price Tiers, click Add Price Tier, then enter a code, name and percentage discount.

To set up a reusable discount group, such as a 15% wholesale tier or a 30% distributor tier, go to Settings → Price Tiers and add one. Once it exists you can attach it to many customers at once.

The price tiers list with the Add Price Tier button

How do I create one?

  1. Go to Settings → Price Tiers and click Add Price Tier.
  2. Enter a Code (a short uppercase identifier) and a Name.
  3. Set the Discount Percent — the percentage off base price, between 0 and 100.
  4. Optionally set a Sort Order and a Description noting who the tier is for.
  5. Leave Active ticked so the tier can be assigned, then click Create Price Tier.

What makes a good code?

Use codes that spell out the discount, like WHOLESALE15 or DIST30, so the tier's effect is obvious on the customer record and in exports.

Tip. A 0% tier is valid. Use one to group customers who pay list price but still need a named segment for reporting.

Was this article helpful?