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Knowledge base Discounts & Offers Import existing discounts from a channel Discounts & Offers
LIVE UPDATED · 12 JUN 2026 · 1 MIN READ

Import existing discounts from a channel

Click Import from channels on the Discounts list to pull coupons you already created in a connected store into SalesChannelHub.

If you already have coupons set up in a store's own admin, pull them into SalesChannelHub so they live alongside the ones you create here.

The Import from channels button on the Discounts list

How do I import discounts?

  1. On the Discounts list, click Import from channels.
  2. SalesChannelHub checks each connected, import-capable channel and queues an import for those that support it.
  3. A message confirms how many channels are importing. If none support import, it tells you so.

Imported discounts appear in the list once the background job finishes; refresh after a moment. Their source shows the channel they came from rather than "Manual".

Tip. Import is a good first move when you connect a new store, so you don't accidentally create a duplicate of a coupon that already exists there.

Common questions

I clicked Import but nothing appeared. Why?

The import runs in the background, so give it a moment and refresh the list. If you saw "No connected channels support discount import yet", none of your connected stores offer import.

How do I tell imported discounts from ones I made here?

By their source. Imported discounts show the store they came from; ones you build here show "Manual". The source also appears as a badge on the detail page header.

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