Shipment statuses and the sidebar

The sidebar groups orders into status buckets: Awaiting Payment, On Hold, Awaiting Shipment, Shipped, Cancelled and Order Alerts.

The status sidebar sorts every order into a bucket so you always know what to work next. Click a bucket to filter the table to just those orders.

What does each bucket mean?

• Awaiting Payment — the order arrived but isn't marked paid. You can't buy a label until it is.
• On Hold — held back, for example by a Hold Until date you set.
• Awaiting Shipment — paid and ready to pick, pack and label. This is your main work queue.
• Shipped — a label was bought or the order was marked shipped, with tracking attached.
• Cancelled — the order was cancelled and any active label voided.
• Order Alerts — orders that need a human decision, such as an address problem.

How do I narrow to one store?

Open a bucket and its connected stores appear nested beneath it. Click a store to see only that channel's orders within the bucket.

Tip. Start your day in Awaiting Shipment. That's the queue of orders you can label right now.